Whether fully or hardtail, a 29 will take you far away. Filters. Damage resulting from improper use. Free Member. Ask Dales when your replacement bike will be available to pick up. Get it as soon as Mon, Jan 18. Boom. I gave this dropper post 4 stars in lieu of 5 … Apparently! All the dropper post remotes in this group test feature a cable clamp that does not rely on the fixed cable-end found on gear cables. The fixed it at the dropper worked as a charm again. Bargain. For Fritzz, Hanzz, Two15, for all dirt bikes, and all frame exchanges add on parts are not included into this extended warranty. For all EPO 2011/2012 series Pedelecs with goSwiss rear wheel hub drive we grant a 2 year warranty for display, engine and battery. Our favourite dropper posts. As above, usually a few photos & an email sorts it out, Cube collecting it is a new one on me.. Finally get to talk to someone today and it turns out my bike is lost!! A condition of the warranty is normal use of the bike in accordance with the manufacturer’s stipulations. Compare product. Take cranks off. IT’S USUALLY AN EASY FIX Bike Hire Our Bike Promise 0% Finance Bike Fit Bike Servicing Blog Cycle To Work Demo Bikes Demo Days Events Free Insurance Green Commute Shop … Compensation for them lending you a bike until they give you a brand new one? garryfmacdonald. DROPPER POST DROPPER POST DROPPER POST DROPPER POST DROPPER POST DROPPER POST DROPPER POST DROPPER POST DROPPER POST DROPPER POST DROPPER POST DROPPER POST DROPPER POST DROPPER POST JD-YSP07 ISO MTB / Pat. No problems. cube manuale d’istruzioni. Compare product. Or maybe an upgrade?! trekkingbike y cityrad, bicicleta de carretera. A minimum of 500 charging cycles or 70% (300Wh) and 60% (400Wh) respectively of the nominal capacity (based on information stored on the Battery Pack) within the warranty period. (2) 2 product ratings - Oval Concepts 950 31.6 31.6mm x 350mm 20mm Carbon Fiber Road Bike Seat Post NEW The best dropper posts in 2021. I know everyone says a Rock Shox Reverb is the thing to have, but I can't afford one, and I don't think I really need a reliable remote dropper post. To be blunt, a lot of remotes that come supplied with dropper posts aren’t great. These quality spare bike parts optimise every contact point between you and your bike. I thought this was following yesterday’s thread about the Cube in the alps, and was going to be along the lines of “I was just riding along when I snapped my bars and folded the top tube”. Forum Rules Dropper seatposts are a good example of how fast and far mountain bike technology evolves. If a break occurs during this period (from date of sale), we will replace the frame with the same or similar. Hi folks. Half my family are Dutch and they teach me grammar! Once I discovered the warranty was void because I’d bought new off EBay rather than through a dealer I tried to buy a new rear triangle but they wouldn’t even sell me one. The warranty period lasts 24 months from the date of sale of the eBike to the end consumer, but no later than 6 months after delivery of the Bosch components to the bike manufacturer. Just like all the sensitive parts of your bike, do not pressure wash the wiper seal of your dropper post. We offer you and your customer a CCR Service (CUBE Crash Replacement Service) = exchange service for damaged carbon frames and carbon forks. Upgraded from new. The procedure and tools required are the same for pretty much all combinations of cable … Why upgrade your dropper post remote? Does anyone else have experience dealing with Cube on replacement frames or bikes or anything really. I have just got a 2017 Cube Reaction Pro 27.5 and want to look at getting a dropper post. I did find that a little hard to believe when the retailer told me. Login/cookie issues? Classifieds Rules 4.3 out of 5 stars 44. Your CUBE bike is warranted to be free from manufacturing defects for 2 years with effect from the date of sale. Hope all is well that ends well. Filters. If the end consumer's eBike is intended for commercial use ( e.g. I know the seat post is 27.2 which restricts what I can get so I have been looking at the KS Lev 272. If cube “forget” to pick up a bike we just get on the phone to their office & its sorted PDQ. Apparently UPF picked it up and don’t know where it has gone! Sorry, but as has already been said, this is all Dales problem. We ask you to inform the customer about exclusions and limitations in order to avoid any future misunderstandings. DJC Components Dropper Post Remote Lever with Cable and Hose for 22.2mm MTB Handlebar, External/Internal Routing. Tools required. Post-ride service of your dropper post. Just shocked at Cubes attitude. Apparently they are all out of 2017 models and 2018 production hasn’t started yet!! So, I'm wondering if something like this or this would do the job. not how cube operate in my experience, never had to send anything back, a few photos and a new part/frame within a week or so if they have one usually. rental company, messenger service), the warranty period lasts 12 months. Bicycle Cube MTB Handbook. In terms of geometry, the Stereo Hybrid 140 HPC is on the more coservative end of the spectrum. I know everyone says a Rock Shox Reverb is the thing to have, but I can't afford one, and I don't think I really need a reliable remote dropper post. Cube bike parts offer the perfect finishing kit for your frame. The problem is, of course, that I've spent all my compensation money and don't have much in the way of available funds. What to do next? Apparently they are all out of 2017 models and 2018 production hasn’t started yet!! download. I had a problem with similar symptoms on the Giant contact dropper post on my Trance 2 when it was brand new. What to do next? My ride is a 2017 Cube Stereo 120 HPA Pro 19" 29er, it's a XC set up and I rarely drop my saddle more than 1.5", that's like 38mm, leaving plenty of drop for extreme sections which are a low % of my rides. I bought online and the bike shop arranged the warranty. The extended warranty does not apply to the Fritzz, Hanzz, Two15 model, all dirt bikes and carbon frames and all fitted components necessitated by a frame swap. This gets even better now…been calling/emailing the bike shop. Mines a later design and did it! Inside the dropper that means things like corroded guide pins, guides, and sticky travel. They don’t speak good English and weren’t in much of a hurry. I have just got a 2017 Cube Reaction Pro 27.5 and want to look at getting a dropper post. betjeningsvejledning cube. Buy new bike in November, Cube Stereo HPA 140 Race. The system itself works much in the same way as a hydraulic brake cable, whereby a piston (the lever) pushes fluid through a hose which actuates the dropper at the other end. Here the 2 years limited warranty applies. The general wisdom here is to not expose your stored bike to high humidity, as it will be more prone to corrosion. Raise it up for climbs or pedalling sections. 458 mm./Travel 150 mm. For all frames and rigid forks from model year 2012 we guarantee from the date of sale from the dealer: Aluminium 6 Years GuaranteeCarbon, Alu-Carbon 3 Years Guarantee. download. Due to the kink in the seat tube, the angle slackens out even further as you extend the dropper post. Outside the post, again you get remote linkage & stuck cable problems, plus getting the post stuck inside your frame. They can be fiddly, vague, uncomfortable, un-ergonomic or just plain ugly. Lower it out of the way for descents or technical trails. Dropper seatposts work in a remarkably similar fashion to an office chair, in that you put your weight on the dropper post and push the lever, the seat goes down. For the Bosch motor and its associated components Bosch's own warranty conditions apply. Out of action for first month as dropper post very defective. Is this typically slow? Or would that be too difficult? It was a painful process. Geometry of the CUBE Stereo Hybrid. Will the remote be compatible with my dropper post? Reorder ADD. There is an adjustment screw for altering the seat angle, and the internal cable routing should neatly port through most frames. Newsletter Settings, Viewing 23 posts - 1 through 23 (of 23 total), Premier Partners for Singletrack issues & exclusive subscriber perks, Metcheck MTB Weather Forecasts At A Glance, Singletrack Wisecracker Headset Spacer Bottle Opener, 2021 Team News: Remy Métailler Joins Propain, All The Bikes, Many Distractions – Bike Video Round Up, Slicy Products Smooth Tyre Inserts, Sealant and Valves – Reviewed, This topic has 22 replies, 12 voices, and was last updated. Related Manuals for Cube Mountain Bike. Lift your weight off the post and push the lever, and the seat returns to its original position. Still I got a warrantied replacement, even if it was in a slightly different colour scheme. Bike Hire Our Bike Promise 0% Finance Bike Fit Bike Servicing Blog Cycle To Work Demo Bikes Demo Days Events Free Insurance Green Commute Shop … Bike shop said the bit it screws in to in the frame is goosed and stuck in the frame. All that aside, however: The most common reason for post slip we have come across is the use of the wrong type of seat post clamp for your size and type of riding. Please select your preferred language below: How long do I have guarantee / warranty on my CUBE bike. Excluded from the guarantee and warranty are all forms of damage due to improper use or use not in accordance with manufacturer stipulations (e.g. U/N 30.9/31.6mm Adjustable Height Seatpost Dropper 150mm Travel Internal Cable Wire Remote Control Satori Professional. Privacy We reserve the right to repair defective frames or parts or to replace them with the corresponding updated model. Reason for looseness, bottom pivot bolt is sheared. trekking- og … The best thing you can do to prolong the life of your dropper seat post is to keep it clean. Why this works: A dropper post is basically a cylinder sliding inside another cylinder. Free Member. Due to the kink in the seat tube, the angle slackens out even further as you extend the dropper post. mtb / cross and fitness bikes /trekking and city bike/ road bike. Alloy #7075-T651 Control lever up & down 0 mm. The new Chinese version is under development. 498 mm./Travel 170 … All the dropper post remotes in this group test feature a cable clamp that does not rely on the fixed cable-end found on gear cables. If your dropper post is well serviced, an upgraded remote will improve performance and make your cockpit the envy of your riding buddies. The Cube Internal dropper post offers 100mm of travel, which makes it best suited to marathon riders who require a touch more confidence on singletrack and gravel road descents. Just had new frame bearing, bb, and headset. Problem solved on both bikes. By using this website you agree to the use of cookies. They hadn’t even told Dales that the bike was lost. Cube doesn’t supply the Stereo 170 SL 29 set up tubeless. NBD!! Out of action for first month as dropper post very defective. The topic ‘Cube customer service’ is closed to new replies. Ho hum. A dropper post is seat post that can be raised or lowered at the press of a lever mounted on the handlebar. It was very easy to fit. Took old seat post out, removed seat and fitted seat onto new seatpost. Two months ago realise the bottom pivot is loose. The cost of components necessary for the frame's function (e.g. Please use the English version in advance. and all defects due to normal wear and tear. Why not just get Dales to replace the sheared bolt, ten minute job surely 😀. Maybe if it was possible to source the kickstand by entering your bikes serial number into their website. Details about the Bosch system, the Bosch warranty and any limitations and conditions can be found in the Bosch manual which is enclosed with the bike. A post that fits a frame well slides smoothly into the seat tube of the frame without any lateral play (side to side movement). Mtb/ road bike/ trekking (37 pages) Bicycle Cube MTB Handbook (67 pages) Bicycle Cube ROAD BIKE Handbook (48 pages) Bicycle Cube Super HPC Important Notes (88 pages) Bicycle Cube … In addition, we provide our customers with the following warranty in the event of frame breakage outside the statutory warranty period as follows: For all frames and rigid forks from model years 2011 and older we guarantee from the date of sale from the dealer: Aluminium 5 Years GuaranteeTitanium 5 Years GuaranteeCarbon, Alu-Carbon 2 Years Guarantee. If you have different remote or post, don’t worry. I had similar issues recently and it was resolved by checking the cable. It’s their problem. They wouldn’t do anything to help me out. This warranty applies only to the frame. Anyway, no problem for me. Why didn’t Dales just send it to them right away? Any warranty claim relating to the Bosch motor must be processed via the Bosch service scheme. So, I'm wondering if something like this or this would do the job. Cable cutters; Their distributor is in Holland and they are the only people who can deal direct with Cube in Germany. i know the bolt they are referring to, its not that hard to remove if you have some pretty basic tools. Shop (Dales) are awesome, take bike away and gimme a loaner while Cube sort it out. This exchange service is intended to provide an uncomplicated and cost-saving exchange service for your customer following a crash which results in damage to the frame/carbon forks. For Pedelec models built after 2013 we grant a 2 year warranty beginning with the date of sale. use of a standard frame as a dirt bike, fitting double crown forks, extension of suspension travel, overstressing due to jumps etc.) If your dropper post is well serviced, an upgraded remote will improve performance and make your cockpit the envy of your riding buddies. I found that under the seat it had been pulled out of the housing and needed to be pushed back. Modification work outside the statutory warranty period (2 years) is not carried out or refunded by us free of charge. The cost of components necessary for the frame's function (e.g. Long story short. We therefore request that the customer be fully aware of this stipulation on conclusion of the sales contract in order to avoid possible misunderstandings at a later date. This is true, last years dismal bike sales meant companies cut back on production this year & they’ve been caught out this year. Cube only just picked my bike up from Dales. Our range of Cube parts includes many grips, handlebars, saddles, brakes and more. Never had an issue, generally sorted very quickly & without any fuss. manual de instrucciones. The cost of components necessary for the frame's function (e.g. They sat on it for how long? Stereo 170 SL 29 ride impressions Wherever we rode the Stereo it proved to be a lively, fun and capable machine, I … Hi folks. 90. Cube Mountain Dropper Seatpost Bikes Bikes. Problem solved on both bikes. Will the remote be compatible with my dropper post? I'm not bothered who makes it, as long as it does a good job. the folk at oneway bike speak better english than most folk on this forum. I really like their bikes, but it’s kind of a mine-field trying to find the correct kickstand for your bike. A new bike will undoubtedly come, but when!! Premier Club They want to do right by me, which is great, so just waiting on Cube now. By improvements and adjustments in the frame construction and the component selection, initial problems with the agility in the Trail and the optics of smaller frames were optimally balanced. NBD!! Contact Us ... are the most common problem. They are German & the distribution centre for UK is in Holland so they tend to be much more efficient than UK companies. If you clamp the outer cylinder too tight, it squeezes the inner cylinder and prevents it from sliding freely. Thank you for your understanding. Buy new bike in November, Cube Stereo HPA 140 Race. seat post, derailleur, handlebar and stem, suspension fork …), even where a replacement frame necessitates replacement of some or all of these components, must be borne by the customer. Links to the full reviews below. Slight tangent, but afaik there’s no provision on cubes website to register your bike. But … Reorder ADD. Brought from local bike shop. I bought what turned out to be a ‘grey market’ AMS 130 SLT it turned out the although the name wasn’t snappy the rear triangle was. Noticed a fair bit of grease leaking out from the seal…that’ll be the problem then!! Apparently Cube are now sending out an XL Demo bike for me to use until they have new one available for me. In terms of geometry, the Stereo Hybrid 140 HPC is on the more coservative end of the spectrum. CUBE Dropper Post, Handlebar Lever, Internal Cable Routing, 31.6mm (S: 100mm, M: 125mm, L, XL: 150mm) Seatpost Clamp: CUBE Screwlock Semi-Integrated, 34.9mm Engine: Bosch Drive Unit Performance CX Generation 4 (85Nm) Cruise (250Watt) Battery: Bosch PowerTube 625 Charger: Bosch 4A Display: Bosch Kiox Availability: Please See Above Please Note: It happens but you’ve got a loan bike so not a complete disaster is it? The weather didn’t seem to phase the return speed of the post either. Live chat Our Services. danish bike manual. FREE Shipping by Amazon. We use cookies to personalize your visit to www.cube.eu. seat post, derailleur, handlebar and stem, suspension fork …), even where a replacement frame necessitates replacement of some or all of these components, must be borne by the customer. And when did they think to check that it had reached Cube. From what I can remember, Cube don’t have a UK based distributor. At 74.8°, the seat tube angle is somewhat slacker than the competition. Sounds like you’re having a crap experience. If you clamp the outer cylinder too tight, it squeezes the inner cylinder and prevents it from sliding freely. To keep the main wiper seal in good working order, it is recommended to … Two months ago realise the bottom pivot is loose. $39.90 $ 39. It was already on sale when I bought it so got a really good deal. Dropper seatposts are a good example of how fast and far mountain bike technology evolves. Probably because they were busy & over looked it. Simply add your spirit of adventure. I adjusted the cable tension a good amount to no avail before finally taking the post out to actuate the mechanism directly. Why this works: A dropper post is basically a cylinder sliding inside another cylinder. Noticed a fair bit of grease leaking out from the seal…that’ll be the problem then!! seat post, derailleur, handlebar and stem, suspension fork …), even where a replacement frame necessitates replacement of some or all of these components, must be borne by the customer. Live chat Our Services. Later versions don’t seem to suffer as the design has been revised-we haven’t had one do it in the last 18 months or so. I broke a chainstay once. For our Hybrid Pedelec model frames the general CUBE warranty and guarantee conditions apply. When we get ready both our dropper post will not stay down, nor can the hold the weight of us sitting om them. I’m still paying for the bike (bike to work) should I be getting compensation for not having it? I know that Dales have a good reputation but if this was another dealer I’d be thinking they’d been “at it” the whole time. The problem is, of course, that I've spent all my compensation money and don't have much in the way of available funds. If it’s lost the courier or bike shop should cover it under their insurance. Well, my bike is back and ready for pickup from the shop so I am going in tomorrow morning. I know the seat post is 27.2 which restricts what I can get so I have been looking at the KS Lev 272. It’s now a couple of months later and Cube only just picked my bike up from Dales. Geometry of the CUBE Stereo Hybrid. Posted: Apr 13, 2020 at 8:50 Quote: My Giant contact dropper post is giving me some real problems, first of all, it has a load of play (rotational) but … Link Removal For this video we’re upgrading to a remote from Wolftooth to go with a Thomson Covert Stealth dropper post.. There's a pre-load suspension adjustment nut, that allows you to dial out most of the sag when you sit down. We’ve had the bolt removed (it’s not the first to have sheared if it’s been ridden lose) by a local engineering com nay if it’s stuck-cost us £10 & taken a few minutes, so we let them do it, we pay for it & get the customer back on the bike asap. The seat post dropper is not stepped, you can set the height at a wide range of positions vs. just 10 steps or something and it offers 150 mm of height adjustment Thicker 34 mm stanchions on the suspension fork provide stiffness for taking on larger hits and supporting the longer travel, most forks use 30 mm stanchions Don’t get the feeling at all that they care about their customer!